Official Transcripts

Official transcripts are prepared by Registrar’s Office and have the University seal imprinted on them. These transcripts are typically accepted for any official transactions such as proof of degree(s), or applications for admissions to academic programmes or employment.

The degree title(s) and conferment date(s) will be reflected on the transcripts only when a student has been officially conferred.

You will receive a complimentary copy of the Official Transcript upon graduation.


You may request for an official transcript at any time of the year.

However, before you apply, please take note of the following:
  • Your academic transcript will be withheld if there is a “Hold” on your record. You can log in to myEduRec to check for any “Hold(s)” and contact the relevant Office to work out the necessary rectification.
  • Modules and grades of the current semester can only be reflected on the transcripts from the 11th calendar day after the day of results release (i.e. when the University has finalized all appeals for review of examination results).

    During this period, you may print the current semester’s results from myEduRec.
  • For all Semester 2 graduating students (i.e. you have completed all graduation requirements and will be conferred your degree on 30 June), no official transcripts will be issued from 21 to 30 June as the system is closed for graduation processing.

    To prove your graduating status during this period, you may generate the following documents from myEduRec:
  • As payments for successful applications are non-refundable, please ensure you require an official transcript before you apply.
Application Portals:
  • For current students, please login to myEduRec > Academics > Transcripts > Apply Official Transcripts.
  • For alumni and others, please click here.

If you opted for self-collection (pay via nets at collection point), you will see an acknowledgement on your screen upon successful checkout.

If you made the payment online, you will see an invoice/receipt upon successful payment.  The same receipt will also be emailed to you.  Please note that the payment status will only be reflected in the application portals after 30 minutes.

To check the status of your application,

  • Current Students: please login to myEduRec > Academics > Transcripts > Check Application Status
  • Alumni and Others: please click here > check status (enter your Invoice/Receipt No./Application ID and Date of Birth)

The following programmes are not issued any transcripts:

  • Master of Medicine
  • Master of Dental Surgery
  • Graduate Diploma in Dental Implantology
  • Graduate Diploma in Family Medicine
  • Graduate Diploma in Family Practice Dermatology
  • Graduate Diploma in Geriatric Medicine
  • Graduate Diploma in Occupational Medicine

Normal Request

For normal requests, each copy of the hardcopy transcript is chargeable at S$5.35 (GST included), excluding courier charges:

Degree Programme Processing Time
For all degrees conferred prior to 2000 7 working days
For all degrees conferred/awarded from 2000 onwards, and all current students 4 working days
Notes:
  • Processing time excludes delivery time by courier.
  • An additional 2 working days is required during the following peak periods:
    • 2 weeks before the start of, and during each examination period
    • 2 weeks before the start of, during, and 2 weeks after the end of Commencement
Please refer to the NUS Academic Calendar for more information on the examination and commencement periods.

Urgent Request

On-the-spot printing is available at Student Service Centre at Kent Ridge for the following groups of students only:

  • Current NUS students
  • Bachelor degrees (those conferred from 2009 onwards)
  • Higher degrees/Graduate Diplomas (those conferred/awarded from 2006 onwards)

For urgent requests, the first copy of the transcript is chargeable at $10.70 (GST included), and $5.35 (GST included) for each additional copy in the same request, excluding courier charges.

Please click here for SSC’s operating hours.

You may choose to pay by one of the following modes of payment:
  • Electronic Payment (e-Payment)
    You may make online payment using Visa, Master, Amex, Ailpay or PayNow. Payment must be made in Singapore currency.
  • NETS (for Self-collection only)
    NETS is available at Student Service Centre (SSC) at Kent Ridge Campus. Payment must be made in Singapore currency.

  • In Person/By Proxy

    You may collect your transcripts personally, or authorize a proxy to collect on your behalf from the following:

    Student Service Centre (SSC) at Kent Ridge Campus
    National University of Singapore
    Yusof Ishak House (Level 1) – Office of Student Affairs
    31 Lower Kent Ridge Road
    Singapore 119078
    Contact: 6516 1177 or www.askstudentservice.nus.edu.sg

    Collection time: click here for SSC’s operating hours

    Student Services at Bukit Timah Campus (Student Services @ BTC) - closed till further notice 
    469 Bukit Timah Road Block B, MPA-02-02
    Singapore 259756
    Contact: 6516 8182 or btcmail@nus.edu.sg

    Collection time:
    Monday to Thursday: 9.00am – 5.30pm
    Friday: 9.00am – 5.00pm

    Proof(s) of identity, i.e. NRIC or Passport, is required for collection.

    For verification purpose during collection, the proxy is required to produce the following:
    1. The ‘‘Collection Authorization Form’’ (please download via Downloadable Forms), completed and signed by the student/graduate, and
    2. The proxy’s NRIC or Passport
  • NOTE: Uncollected transcripts at the Student Service Centre will be destroyed 3 months from the date of application and you will need to make a new application

  • By Courier

    You may also request for the transcript(s) to be sent to you, or directly to an institution, by courier at a charge. However, the University would not be responsible should the transcript be lost or irreversibly damaged in the mail. Please note that once your request for delivery via courier has been submitted, the payment made is non-refundable. Your request will only be processed when the payment is successful.

    Courier Fees and Estimated Delivery Time

    The following courier charges are based on flat rate for documents <0.5kg, inclusive of prevailing surcharges.

    Country/ Region Cost
    (GST included)
    Estimated Delivery Time (days)
    Local Courier Service
    Singapore S$14.00 1-2
    International Courier Service by FedEx
    Malaysia (including Sabah and Sarawak) S$17.95 1-2
    Hong Kong, Indonesia, South Korea, Macau, Philippines, Taiwan, Thailand, Vietnam S$29.80 1-2
    Australia, China, New Zealand S$38.10 1-2
    India S$51.65 1-2
    Bangladesh, Sri Lanka #Ranges from S$51.00 to S$98.00 1-2
    Canada, United States of America 1-2
    Europe (including United Kingdom) 2-3
    Middle East 2-3
    Mauritius   2-3
    Notes:
    • #Exact cost(s) will be reflected in the application system.
    • The delivery time for international courier is an estimate provided by FedEx. Please contact FedEx should you have any queries.
    • Items may be subjected to customs inspection (which may result in additional time required for delivery).
    • All fees will be rounded up or down to the nearest 5 cents.

NUS issues electronic degree scrolls/graduate diplomas and official transcripts with effect from December 2019, for graduates only, and from the Class of 2019 onwards.

More information on electronic documents may be found here.

For information on the Transcript Grade Legend, please click here.

For enquiries pertaining to Degree Scrolls and Academic Transcripts, please refer to the Ask Student Service portal in the first instance. If your questions are not covered in the portal, you may contact RO Transcript Team at transcript@nus.edu.sg or 6516 2304. We will attend to your query(s) as soon as possible. Your patience and understanding is appreciated during this unprecedented time.

For information regarding Degree Verification, please click here.

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